Terms and conditions

Your order

Deliveries

Privacy

Returns

Refunds

Methods of Payment

 

Your Order

To monitor your order all you have to do is log in to your account  GASTYKCOVERS.COM .

 

Deliveries

Orders are shipped from Tuesday to Friday from 13.00 – 18.00. The delivery time begins from the moment the order is processed and includes a period of 48 hours in which the order is prepared and shipped from our warehouse.

Orders made at the weekend will be processed starting from the following Tuesday morning.

 

For Italy the shipment costs will be paid by  GASTYK S.r.l. with express courier GLS.

Delivery time

3-5 working days, shipments can be traced on line on the GLS website.

 

Standard International Shipments:

The traceability service of the shipments is carried out by the Italian Postal system in collaboration with 40 countries throughout the world. The countries reached by this service are the following:

EU Countries

Austria, Belgium,  Bulgaria, Cyprus, Croatia, Denmark, Estonia, Finland, France, Germany, Great Britain, Greece, Ireland, Leetonia, Lithuania, Luxemburg, Malta, Netherlands Poland, Portugal, Czech Republic, Romania, Slovenia, Slovakia, Spain, Sweden, Hungary.

Rest of the World

Canada, China, Korea, United Arab Emirates, Hong Kong, Japan, Island, Israel, San Marino, United States of America, Vatican State, Switzerland, Turkey.

The delivery time changes according to the areas. Below you can check the delivery times for your area.

 

Average delivery time

  • Europe and Turkey: 6 working days apart from delivery day
  • United States and Canada: 14 working days apart from delivery day
  • Israel: 10 working days apart from the delivery day
  • Japan, China, Korea, Arab Emirates, Hong Kong: 15/20 working days apart from delivery day

 

¹ Traceability up to the Italian Boundary. Up to final destination available for: Estonia, France, Germany, Japan, Great Britain, Island, Leetonia, Lithuania, Luxemburg, Malta, Netherlands, Czech Republic, Slovenia, Spain, Switzerland, Hungary, United States, Poland, Japan, USA, Croatia, Denmark, Finland, Ireland, Sweden, China, Korea, United Arab Emirates, Hong Kong, Turkey.

 

The completion of eventual customs formalities (only for extra EU Countries) may delay delivery time.

Festivities are not considered in delivery times.

For national shipments Saturdays can’t be considered in the delivery time.

 

Express International Shipments:

Delivery times vary according to the areas and go from 3-5 working days. At the time of the shipment of the order, the system will send you an e-mail indicating the tracking number of the shipment. You can follow the status of your order with the exact and updated movements of your shipment.

The completion of eventual customs formalities (only for extra EU Countries) may delay delivery time.

 

Privacy

Your data is used by GASTYK S.r.l. exclusively to handle your orders and to send you information on events or promotions tied to  GASTYKCOVERS.

In no way are they handed over to third parties.

The object is uniquely to make your browsing more pleasant and your buying experience more satisfying.

 

Returns

It is possible to return the bought object within 10 days of receiving the goods, exclusively in its original box and making sure it is integral. In case of damage or if another packaging is used, GASTYK S.r.l. reserves the right to refuse the return.

To carry out the return it is sufficient to communicate your intention by writing an e-mail to  admin@gastykcovers.com.

GASTYK S.r.l. will authorize the return of the goods indicating the address where it must be delivered. You can carry out the return by both courier express or by regular post. The cost of the shipment is on your behalf. GASTYK S.r.l. declines any responsibility in case of loss or stealing of goods being returned.

 

Refunds

After that our warehouse has received your return and checked that all the requisites have been respected, you will receive an e-mail as confirmation.

Once the return has been accepted we will ask our bank to carry out the refund on the corresponding credit card. The completion of the refund may take up to 15 days.

If you have used your PayPal account, we will carry out the refund on that account and it will be visible within the following 24 hours.

The time necessary to see the amount on your account depends on the institute that has issued the card.

 

Methods of Payment

To carry out a payment to  GASTYK S.r.l. you can use directly your credit card  (VISA, MasterCard, Maestro, American Express, PayPal, JCB, Diners Club) or from your  PayPal account.

Apart from the Euro, the Exchange rates of the other currencies is only approximate, the amount deducted from your credit card may vary according to the conditions applied by the issuing institute.

You can choose to insert your invoicing details the moment you insert your shipment details.

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